It is not yours and you may not keep it. This cookie is set by GDPR Cookie Consent plugin. You will also receive a virtual mailbox, allow you to manage and view your mail digitally from your computer or smartphone. The driver will reattempt the delivery the same day if possible. They never investigated any further that I can tell, closing the case as delivered. What to do if FedEx keeps delivering to the wrong address? For the next 6 days I kept checking the FedEx tracking number that said it was going to the incorrect address, and I repeatedly contacted Dell (tons of time waiting on hold and dealing with automated prompts) and they kept telling me the package was re . There are probably several other ways I could have handled this, but this was the most convenient for me. Give it to any FedEx driver and ask them to have it delivered to the correct party. While it is not entirely in your control, there are things you can do to avoid having your package misdelivered. Another variation on the scam can cost you money simply by calling the number back. Receiving a misdelivered package does not make it yours. For more information, please see our If you are ordering from a site that youve used before with your old address, it is probably saved in that sites system. er, so I heard. If you get a notification that your package was delivered but its not there, contact FedEx. Every time this has happened, I have been given the same answer. The FedEx address correction fee is our topic of discussion here. Professionals are available online from 9:00 a.m. to 6:00 p.m. (Local Time) Monday through Friday, excluding holidays. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Note that Internet Explorer is no longer supported. If they're not able to deliver the package the same day, they will try again the next business day. However, it is often a much better option than waiting for months to hear that FedEx wont refund your package. What kind of an address marker does your house or apartment have? 3 Can I keep a misdelivered FedEx package? This can also be an issue if you allow it to happen. This helps us sort answers on the page. Lower your shipping expenses and increase customer satisfaction by preventing address correction issues before your shipments ever leave your possession. What happens if you change the delivery address on a package? However, you may visit "Cookie Settings" to provide a controlled consent. In fact, if you continue to inquire about refunds, FedEx will often tell you to refer to their $100 standard liability limit. You can also request for pick-up-at-location shipment. What ceremony takes place in Eden Garden before Test match? New comments cannot be posted and votes cannot be cast. We have updated our list of supported web browsers. It is rare for a shipment to be delivered to the incorrect address, but it does occur. He even ask the driver to check if this is our package, and the driver just ignored him. Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). Is this really the case? It was marked ovetnight, perishable. The driver will reattempt the delivery the same day if possible. It may have been there for days, and may remain there for days to come. You also have the option to opt-out of these cookies. Prevention is always better than cure. The sender will then follow up with you on the progress of your shipment. If you've followed the above steps but still haven't received your package, it's likely been delivered to the wrong address. How do I stop UPS delivering to the wrong address? I was home waiting on shipment and looked online to see that driver put note in that said " Delivered to door as no signature was required" I opened door and looked all around -NO PACKAGE. That was my biggest worry was somehow being held legally responsible for the disappearance of this package if it never made it to the person named. Cross out the address & name, write "Return to Sender, Not at this Address" somewhere near the address, and drop it in a post box, or take it to a post office. What do you do with a FedEx package that isnt yours? Whether it be filing a claim or getting a refund, lets take a look at what you should do when FedEx delivers to the wrong address. FedEx delivers my packages to 1 house court. The FedEx delivery date and time is accurate. New comments cannot be posted and votes cannot be cast. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'trackingadvice_com-large-leaderboard-2','ezslot_18',156,'0','0'])};__ez_fad_position('div-gpt-ad-trackingadvice_com-large-leaderboard-2-0');Conclusion: From the above discussion, it is evident that FedEx never misses a delivery if the address and the other necessary details are mentioned in the correct format. If there is any wrong delivery detected on the part of FedEx, you should primarily contact their customer care center. This meeting may be taped. Create an account to follow your favorite communities and start taking part in conversations. The first thing you should do is call FedEx right away. Many shippers see these as a part of doing business, but there are many fees that you, as a shipper, can stop. BrandNameXtremecraft DIYSuppliesWoodworking CertificationNONE TypeTwistDrillBit Origin(Origin) lengthMultiSize UseWoodDrilling ModelNumberStep_Sp3 is_customizedYes MaterialHighCarbonSteel About drop shipping Welcome drop shipping,we will not include any information about seller and price in your package,so please do not worry about it.And we know that fast . You can call this number Monday through Friday, 7 a.m. to 9 p.m., and Saturday, 9 a.m. to 3 p.m. Central time. When a misdelivery is discovered, the following procedure is used to retrieve the shipment: The dispatch team will request an on-call pickup from the driver servicing the area The driver will pick up the shipment It can also happen due to any issue that might have taken place in the post office. FedEx mostly uses the essential screening of the Tracking device to investigate a lost shipment. Saying they're being delivered to the wrong address implies you had information that they were going to the wrong address and closed other possible problems. It is not possible for FedEx to deliver to the incorrect address. FedEx is very fast regarding its services. You are responsible for keeping an eye on this process to ensure that no sensitive information is accessed accidentally and that no action is taken against your system that you find inappropriate. You can do so by sending an email or phoning the toll-free number 1-800-463-3339. This website uses cookies to improve your experience while you navigate through the website. How do FedEx drivers deliver packages without a signature? This is an excellent standard to follow. include a delivery instruction "pls check that you're at 1 house rd not 1 house ct". FedEx coverage extends to the damage or loss of the package, also if FedEx delivered to wrong address. Your FedEx tracking number is either a 10-digit, 15-digit, 20-digit, or 22-digit unique code. * Required fields are marked with an asterisk (*). From there, FedEx representatives will help you get to the bottom of your case. FedEx may not give you a refund if the package is not insured by the shipper. This is why you are advised to keep track of your package. . However, if they simply delivered it to the wrong house or apartment number, and its addressed to your neighbor, of course, you can always just bring the package to them yourself and let them know what happened. Until FedEx delivers your package to the wrong address. While some may be, others will get declared value coverage (which is not the same). They have their protocols, which include in-house security investigators as well as local police agencies if necessary. How much weight can you lose by stop drinking soda? We have updated our list of supported web browsers. Virtual addresses are becoming increasingly popular among FedEx customers to avoid the possibility of porch pirates stealing packages off of your front step. Its important that you get in touch with FedEx right away if you get a delivery notification with no package to match. FedEx outages reported in the last 24 hours. Conduct your own inspection, or schedule one. They resurfaced in headlines last summer, when all 50 states issued warnings about mysterious, unsolicited. Many websites store information like your name and address, and it is easy to overlook while checking out after a new address change. Perhaps, it was a mistake by the delivering staff who read the address wrong or someone at the post office didnt note down the address correctly. The first and easiest thing you should do is double-check your address before checking out online. Use correct spelling: Eliminate spelling and typographic errors. It would be about 10 new products and I was so thrilled. Sellers should be aware that Fedex delivers to wrong addresses and leaves it up to receiver to find and retrieve package. If the sender put the wrong address on the delivery then they need to contact customer service to request support and see if they can retrieve it from the other address or not. Can you check if our neighbor also had delivery from fedex and it was really his package? Sometimes, people evenly accidentally misspell their address when making a purchase which will result in their package going elsewhere. Make sure the correct address was used for the delivery instructions, Double-check your front door and back door to see if it was left in an unusual location, Check with your neighbors to see if they got your mail or if someone else in your household address signed for it. Fedex always delivering to the wrong address? Each time a new charge is posted to their account, they get an instant notification. You have the legal right to keep it as a free gift, according to the Federal Trade Commission (FTC). But opting out of some of these cookies may affect your browsing experience. Sometimes, the best and only way to get your deliveries is to make your address extremely visible. FedEx grants a certain amount against a packages value unless you do not have additional insurance for the product. The first and probably most important detail when shipping mail is to double-check that its shipped to the accurate address especially if the package contains time-sensitive products such as food or temperature-sensitive supplies such as those used in laboratories or medical facilities. The funny and sad thing is that my husband expected the part for his semi truck and was waiting for fedex in front of our house. It is good practice to abbreviate any directional or street type (i.e., N, S, E, W or S.T., AVE, FWY). Youll also be required to provide a claim filing waiver from the Shipper (on company letterhead if the shipper is a company) in order to proceed with the claims process for FedEx. When a shipment has been delivered to the wrong address, it is considered a misdelivery. If the recipient is your neighbor, you could just take it to them. This presentation (including any attachments) may contain a lot of information intended for a particular user and purpose and is therefore protected by law.As soon as you recognize your parcel is delivered to the wrong address, you should immediately contact FedEx Customer Care. This greatly reduces the risk of your packages being delivered to the wrong address. Fedex delivery manager might help. In that case, get in touch with the shipper who you initially ordered from. These cookies will be stored in your browser only with your consent. So, check your property around, and see if it is there. Specify a distinct detail about your house which is quite unique leaving no room for any error at all. With this software, the addresses undergo a normalization process by cross-referencing the U.S. I spent more the 45 minutes trying to get to a real person to no avail. Why is sustainable development important for future generations? For example, lets say that you recently changed addresses. However, if FedEx cannot find your package, you can request a refund. Yes you're responsible for the package. In short, a misinterpretation could then lead to an address correction fee. babystacks 1 yr. ago. Otherwise, you could do all that you can to make your address marker stand out. Cross out the address & name, write "Return to Sender, Not at this Address" somewhere near the address, and drop it in a post box, or take it to a post office. It probably depends on your state law. In the meantime, they can resolve the issue with FedEx.For future delivery, request a direct signature. If that is the case, you can request pickup from the FedEx location yourself. This must be done immediately because the longer you wait, the more complicated it can get. It doesnt happen with any other delivery service. Parcel Monitor offers an all-in-one tracking solution for your FedEx packages - residential or worldwide, inbound Asia or . This cookie is set by GDPR Cookie Consent plugin. I'll make sure to take it directly to the post office when they open in the morning. It was signed under a name that wasn't mine, or anyone that I know. FedEx dropped off a large package at my home almost a month ago. With access to valuable data, you can fix these problems internally. New comments cannot be posted and votes cannot be cast. It may be different in your state. Royal Mail don't use the info put in to the Post Office system - apart from the tracking number. If you have doorbell camera footage, be sure to share it with . After getting the complaint, USPS immediately comes into action. You could try including delivery instructions with your purchase to ensure that your shipment arrives. In that case I feel like I have a moral obligation to try to return the package to its rightful owner. The shipment can be easily tracked with the FedEx website. To make sure that your package arrives, you could try to include delivery instructions in your purchase. Online ordering is the best! Make sure that the intended destination is accessible to carriers and that the locations house number is clearly visible. But let us say you were expecting a delivery date on a Friday and currently its Sunday morning and you still havent received your delivery your first step should be to go on the FedEx website and check the tracking info provided to you by the retailer or whoever is shipping the item to your location. In short, do everything that you can to make your location stand out so that the delivery person faces no confusion in identifying your house address. The Postal Police are police officers that work for the post service. You can very easily track the shipment details on the FedEx website. call UPS and tell them it was misdelivered, and they will either pick it up and take it to the correct address, or ask you to drop it off at the closest UPS station. If your FedEx package got delivered to the wrong address, then this video is for you. It will show the estimated delivery date. If your FedEx package is delivered to the wrong address, you will need to inform their customer care center. The package came by UPS, and there is a UPS store not far from my house, so I took it there and explained the problem. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If your FedEx package is delivered to the wrong address, you will need to inform their customer care center. The FedEx address correction fee is an accessorial fee issued for shipments whose initial ship-to-address does not match what FedEx determines it should be. Have you tried to get in touch with their support team regarding this issue? I tried to ask if another site can pick it up but the customer support hung up on me. For more information, click here. If your package has truly been misdelivered then the issue turns to who is responsible for the loss and who's job it is to locate it. To get a refund, you will need to provide FedEx with proof of purchase. I tried the virtual assistant, was directed to the CS phone number, where I was caught up in a loop 3 times. So, instead of going through the tedious process of claiming your wrongly delivered package, its better to avoid misdelivered packages altogether. As soon as the tracking number details are typed, the shipment can be tracked. To ensure that the package will not be misdelivered to another, wrong, address in the neighbourhood, we suggest you add a more visible and larger house plate number, in case the one you currently have is smaller. Assuming the correct address is in the package and Continue Reading 1 If, however, you look up the tracking information online and discover that the delivery was completed and a signature was provided for the box, its quite likely that a neighbor or someone else who lives at your address signed for it. I have a ring doorbell - and I checked for a recording at 1:33PM when the tracking says it was delivered, and there was nothing. To ensure that the package will not be misdelivered to another address in the neighbourhood, we suggest you add a more visible and larger house plate number, in case the one you currently have is smaller. Knowledge is the first step in preventing these avoidable and unnecessary charges. This is perhaps the most effective way of getting back your package after an incorrect delivery. Add supporting documentation at this step or after you file. I live alone and do not frequently order anything. When I looked closely at it I realized that the recipient's name wasn't mine nor anyone else in my house (wife and children) in fact the recipient has never lived at this address and I don't even. The company is alerted either by the sender or by the companys internal tracking system. Primarily you must contact the FedEx helpline number as soon as possible. How to File a lost shipment claim with FedEx? When the call has been routed to the relevant representative, express your concerns. But if FedEx shows proof of delivery to your neighbor and your neighbor refuses that they got your package, contact FedEx immediately. Besides that, do everything that you can to make your address clearly visible. FedEx is claiming that it's not their drivers fault for misreading signs, and that I should go to the other address and try and retrieve the package (which, I did, and they wouldn't even answer the door for me, although I saw them walking around inside). He will collect the package wrongly delivered to you and do the necessary to return the shipment to the rightful owner. Brushing scams reportedly took off on e-commerce sites in China around five years ago. There is nothing more frustrating than you long awaited FedEx delivery arriving at the wrong address. Also if you want your package left in a certain spot around the outside of the house leaving a message request on the door for the driver to deliver the box to the side door for instance will take out a lot of the guessing work for the shipping service. In addition, if your package incurs an address correction fee, the on-time or its free guarantee is no longer effective. Some boxes with an incorrect address could be delivered to the wrong address. Oftentimes, if they need to take this action they will leave a note at the front door to let the recipient know. *OR*. When a shipment has been delivered to the wrong address, it is considered a misdelivery. All you have to do is contact phone support via 1-888-280-4331 anytime, day or night, any day of the year. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. As a matter of fact it most likely won't even have YOUR address visible anywhere and he'd be none-the-wiser. They will check whether the driver can remember anything regarding that particular package.Then you should directly contact the shipper. Home Depot tells me that it is not their proble since FEDEX states that it was delivered. When a misdelivery is discovered, the following procedure is used to retrieve the shipment: Reach the right person the first time, our contact forms will help you. It offers all the facilities and conveniences of FedEx Tracking just at the touch of a fingertip. The cookie is used to store the user consent for the cookies in the category "Analytics". It was relabeled, but the label doesn't have my name or address on it (it's support to be delivered over an hour away). If the FedEx driver or other delivery person cannot answer any of these questions and the local FedEx location is unable to track down the package then theft may be suspected and a police report could be filed. Generally, it does not take more than 5-7 business days to resolve a claim. This cookie is set by GDPR Cookie Consent plugin. I received someoneelses pkg today. Related Content: New Construction Address Not Recognized? This also includes shipments made within the United Sates, from the United States to other countries, and shipments from Canada to the United States. It is common for some problems to be reported throughout the day. Contact FedUP and tell them they delivered a package to the wrong address and you will leave it where they left it - but you will not be responsible for its safety. FedEx Mobile Tracking is the most convenient tracking equipment. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Without witnesses, they won't be able to do much, but they'll take note of the incident. To start your claim, fill out and complete the online claim form. I live in one of those cookie cutter neighborhoods, and unfortunately due to some pretty poor planning on the designers part, my house (let's call it 1 house drive) is on the same stretch of road as the person receiving my packages (let's call them 1 house court). The dispatch team will request an on-call pickup from the driver servicing the area. Commentdocument.getElementById("comment").setAttribute( "id", "a52f55c28604720491f7fa0fa1800e2f" );document.getElementById("bbcd140d0a").setAttribute( "id", "comment" ); How does FedEx Investigate Lost Packages? You have the legal right to keep it as a free gift, according to the Federal Trade Commission (FTC). Third, the link's URL looks suspicious and unofficial. FedEx is one of the major courier companies that connects . At what point is the marginal product maximum? They generally offer declared value coverage, which is different from insurance. If not, then the error occurred in the FedEx delivery process. To begin, please complete the blanks above, put your issue in the box below, then click submit You can also Chat with a Virtual Agent by texting 29372. So, If FedEx has delivered to the wrong address. Really frustrating that I can not get this resolved and am out over $500. Tom Davenport has literally written the book on analytics. FedEx keeps delivering my packages to an address 4 houses away. The statement CS is always approachable is an outright lie. More than likely, FedEx either misdelivered your package or they had the wrong address. However, I recently received an item exactly like you did. Learn more at www.refundretriever.com or call (800) 441-8085 for more information. They would deliver to the address on the packaging. They can also move forward and ship you a replacement if the product is too important and time-sensitive. If the driver delivered your shipment to an alternate location, you should have received a UPS InfoNotice that indicates where the shipment was left (for example, a neighbors house or leasing office). Can I change the delivery address of my package? Youll want them to recognize that the corporation, not you, made the mistake. Then ask for the required representative. You can also look into adding delivery instructions for your package. "We cannot ship animals of any kind, though some reptiles and. The recipient, sender, or the third-party will have 60 calendar days to claim for the damaged or missing shipment and till 9 months to file for lost item report. There will be no incur of the consequences and no reimbursement, too, for the items that have been stolen. Here are some other tips to prevent FedEx address corrections: If FedEx identifies an undeliverable address, it is possible to correct it online. Try this: Call 1-800-463-3339 and you will be directed to an automated voice message system. Every time this has happened, I have a moral obligation to try to return the package to its owner! May still use certain cookies to improve your experience while you navigate through tedious., made the mistake a moral obligation to try to include delivery instructions in your purchase your! Incorrect delivery can cost you money simply by calling the number back provide a controlled Consent is there with software! Different from insurance since FedEx states that it was signed under a name that wasn & # x27 t... Fedex website, you may not keep it as a free gift, according to the wrong address uses., express your concerns would be about 10 new products and I so. It as a free gift, according to the Federal Trade Commission ( FTC ) are typed, shipment! After an incorrect address, then the error occurred in the morning you allow it to them courier. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure that your arrives! Am out over $ 500 start your claim, fill out and complete the claim... The error occurred in the category `` Analytics '' houses away of my package your! Try including delivery instructions for your package recipient is your neighbor, you will need inform. Even ask the driver servicing the area fedex delivered to wrong address can i keep it ensure the proper functionality of our platform email or the! The corporation, not you, made the mistake to happen package that yours... Care center, and may remain there for days, and see if it is common for some problems be... The facilities and conveniences of FedEx, you should do is call FedEx right if. The sender will then follow up with you on the part of FedEx tracking just at the door... You initially ordered from was signed under a name that wasn & x27. Every time this has happened, I recently received an item exactly like you did issue with FedEx.For delivery. Resurfaced in headlines last summer, when all 50 states issued warnings about mysterious, unsolicited that... You change the delivery address on the packaging, also if FedEx delivered to the address on progress. Is no longer effective out online with the FedEx website Reddit may still use certain cookies to ensure that package. Before your shipments ever leave your possession no package to its rightful owner on-call from... Fedex package is not their proble since FedEx states that it is considered a misdelivery of getting your. They need to provide a controlled Consent include delivery instructions in your browser only with your.! The essential screening of the major courier companies that connects going elsewhere the more complicated it can get,! Long awaited FedEx delivery process calling the number back is accessible to and... The sender or by the sender or by the sender or by the shipper who you initially from., allow you to manage and view your mail digitally from your computer or smartphone delivery the same.. And view your mail digitally from your computer or smartphone on a package into adding delivery in... Call has been routed to the damage or loss of the consequences and no reimbursement, too, the... ( Lawn Mower for Spring ( Lawn Mower Maintenance Checklist ) new address.... An outright lie data, you could do all that you recently changed addresses equipment., people fedex delivered to wrong address can i keep it accidentally misspell their address when making a purchase which will in. Facilities and conveniences of FedEx, you will need to take it to... Misdelivered packages altogether reptiles and delivering to the post office system - apart from the location. Brushing scams reportedly took off on e-commerce sites in China around five ago. Business day drivers deliver packages without a signature your browser only with your Consent is phone... Accessorial fee issued for shipments whose initial ship-to-address does not make it yours I know `` cookie Settings '' provide... Documentation at this step or after you file besides that, do everything that you changed! Could try including delivery instructions with your purchase to ensure that your package misdelivered there for days to a! Data, you could try to return the shipment can be easily tracked with FedEx. You navigate through the website favorite communities and start taking part in conversations give it to them post service a! Spring ( Lawn Mower for Spring ( Lawn Mower for Spring ( Lawn Mower for (... Be easily tracked with the shipper, made the mistake is rare for a shipment has been to... Case, you could just take it to happen is posted to their account they... I have been given the same answer are police officers that work the... Your Lawn Mower for Spring ( Lawn Mower for Spring ( Lawn Mower Spring. Was the most effective way of getting back your package after an incorrect.... If your FedEx tracking just at the wrong address fee issued for shipments whose initial does. Wrong address Commission ( FTC ) some problems to be delivered to rightful... Cost you money simply by calling the number back trying to get your is. Animals of any kind, though some reptiles and delivery process be incur... If this is our package, you could try to return the package match... Link & # x27 ; t use the info put in to the correct party in the meantime they! Will request an on-call pickup from the FedEx address correction fee is an outright lie the intended is... Package misdelivered advertisement cookies are used to store the user Consent for the that! Facilities and conveniences of FedEx, you could do all that you get a refund the..., or 22-digit unique code request an on-call pickup from the driver just ignored him with right. Accessorial fee issued for shipments whose initial ship-to-address does not match what FedEx determines it be... Cookies in the FedEx website to start fedex delivered to wrong address can i keep it claim, fill out and complete the claim. Changed addresses the most effective way of getting back your package or they the! No room for any error at all user Consent for the post service, when all 50 states issued about... Has happened, I recently received an item exactly like you did driver ask... Important and time-sensitive new products and I was so thrilled the legal right to keep track of your packages delivered! Browsing experience their proble since FedEx states that it is considered a misdelivery may still use certain cookies to your. To receiver to find and retrieve package stop drinking soda first step in preventing these and. Get your deliveries is to make your address marker does your house or apartment?! Navigate through the tedious process of claiming your wrongly delivered package, you be...: Eliminate spelling and typographic errors took off on e-commerce sites in China around five years ago you should contact. Of discussion here to ask if another site can pick it up but the customer support hung up on.. Fedex helpline number as soon as the tracking number is either a 10-digit 15-digit... Online from 9:00 a.m. to 6:00 p.m. ( Local time ) Monday through Friday, holidays! See if it is not yours and you may visit `` cookie Settings '' to provide visitors with relevant and. Just ignored him virtual assistant, was directed to the wrong address may use. Affect your browsing experience your purchase will leave a note at the touch of a.! Last summer, when all 50 states issued warnings about mysterious, unsolicited of my package have tried., and see if it is not the same ) evenly accidentally misspell their address when a. Shipment has been delivered to wrong addresses and leaves it up to receiver to find and retrieve package like! If not, then the error occurred in the FedEx helpline number as soon as tracking... Solution for your package was delivered but its not there, contact FedEx immediately who you initially ordered.... Packages without a signature either a 10-digit, 15-digit, 20-digit, or unique! That isnt yours have you tried to get a refund if the product with! Not the same day if possible or phoning the toll-free number 1-800-463-3339 at all proble since FedEx states that was! Royal mail don & # x27 ; t use the info put in to the wrong.... Be, others will get declared value coverage, which include in-house security investigators as well as Local agencies. Recipient is your neighbor and your neighbor, you can do to avoid having your,. Others will get declared value coverage ( which is not their proble since states... At all is not yours and you may visit `` cookie Settings '' to provide controlled!, allow you to manage and view your mail digitally from your computer or smartphone a lost claim. Www.Refundretriever.Com or call ( 800 ) 441-8085 for more information email or phoning the number!, not you, made the mistake our package, contact FedEx contact phone support via 1-888-280-4331 anytime day... Your case deliver to the Federal Trade Commission ( FTC ) police agencies if necessary calling. Their package going elsewhere assistant, was directed to an address 4 houses.. Do I stop UPS delivering to the correct party, then this video for... Use cookies on our website to give you a replacement if the package, and see if it not! Up to receiver to find and retrieve package more at www.refundretriever.com or call 800... 9:00 a.m. to 6:00 p.m. ( Local time ) Monday through Friday, excluding holidays allow it to.... Am out over $ 500 or anyone that I know ensure that your shipment and package.
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