How do I disconnect my Card from my Ticketmaster account? To access this booking method, choose the option "Select your own seat" when you are on the event page. This means you will have access to available Preferred Seating across all eligible events on Ticketmaster when youre logged in on Ticketmaster. A full list of eligible Card Products that have American Express Preferred Seating access is available here. Preferred Seats include: Exit row seats; Bulkhead window and aisle seats; Window and aisle seats in the front of Main Cabin; These seats are available to eligible customers on Delta and Delta Connection aircraft. No. Ticketmaster is the Official Ticket Marketplace for thousands of the world's biggest events, performers, teams and sports leagues including the NFL, NBA and NHL. By registering for a Verified Fan sale, you are letting us know that youre interested in purchasing tickets. The American Express Preferred Seating program is exclusively available to eligible* Card Members. CLICK HERE TO BUY TICKETS ON SUPERSEATS. THE ROLE. These tickets are made available for a limited period of time during the general public on-sale and can only be purchased by using a Citi credit card or Citibank Debit Card. Then, call 800-297-3276 and ask to apply your rewards to your Ticketmaster charge. Ticketmaster has been banned from claiming its platinum packages offer the "best available" concert tickets. . Some tickets are made available to a certain group of fans before the general public, usually to recognize those in fan clubs and customer loyalty programs. How do I know if I'm eligible for American Express Preferred Seating? * Verified Fan codes cannot be purchased or transferred. is up to date. Many resale ticket sites allow sellers to list tickets for shows that havent gone on sale yet and the seller doesnt even have possession of the tickets (speculative tickets). When resale tickets appear on Ticketmaster, we ensure that they are verified, meaning the ticket you buy is the ticket you get. Live Event Ticketing Report. If you purchased ticket insurance during checkout, and cant attend an event for any covered reason, youll be reimbursed up to 100% of the ticket price. Ticketmaster is the worlds largest ticket marketplace, and we partner with Event Organizers to make their tickets available through our marketplace, which includes websites, apps and Fan Support centers across 29 countries. N.Y. Attorney General: Sometimes there simply arent enough tickets for everyone. In many cases, you may see ticket sales listed as either a Presale or a General Public Onsale. Event Organizers may arrange these early Presales as part of promotional efforts they have with a third party, such as offering tickets to certain credit cards holders in exch Read More. Its quick, easy and free to sign up. Certain venues may host presales. Sign up to be the first to know about our upcoming eventswhether it be in the world of sports or entertainment. More information about Preferred Seating eligibility is located here. With an Amex card, you can access presales and member onsales for select shows. We want you to know how the ticketing process works and how we think it could be better for fans, artists, performers and teams. If you would like a seat, we suggest that you arrive in good time before the event.. N.Y. Attorney General Sues Operator Of Online Ticket Resale Platform, Ticket Broker Over Massive Scheme To Sell Non-Existent, Speculative Tickets, Ticketmaster bets on smarter tickets to outsmart fraudsters, I was scammed by a ticket scalper - dont make my mistake, We actively cancel tickets listed for sale on our website when we suspect they were purchased using bots, We work closely with law enforcement to identify and go after bot users, Working with teams and artists, we have built new products to help them get tickets directly to their real fans, Our Verified Fan registration program and our new digital ticket platform have been used across thousands of events getting tickets to fans at fan-friendly prices, We have also helped teams and artists dynamically price tickets to ensure they rightfully receive the benefits of market pricing, instead of their profits going to scalpers or resale ticketing sites, We do not allow speculative tickets on our website. And because theyre giving us the rights to sell their tickets, Event Organizers typically collect a portion of these fees as well. About American Express Preferred Seating and Unlocking it for this Event. GENERAL TRACK is Genarel Admission and STANDING ROOM ONLY area (NO SEATS). Billboard: Why is the Live Event Ticket Market So Screwed Up? Please appreciate that there may be other options available to you than the products, providers or services covered by our service. Heres how to know if youve been given access to a Verified Fan sale: What can I do to prepare for a Verified Fan sale? Tickets are sold on a first come, first served basis. Back to top - search for tickets Redeem Membership Rewards Points In his 40+ years in the music business, Alan has interviewed the biggest names in rock . 2023 American Express. Your credit card and name can only get you into line once. Fan clubs and artist/team communities often give their members presale access to recognize loyalty. As part of the Fan Platform Support team, you will support Ticketmaster internal teams as they escalate issues and requests regarding the experience across our many fan facing products. The Advertising Standards Authority (ASA) said it found "no discernible difference". Official Platinum Seats are premium tickets to concerts and other events made available by artists and Event Organizers through Ticketmaster. Sample list of eligible American Express. Use one browser window opening multiple windows or using multiple devices may result in errors. Its simple to transfer tickets to friends and family before an event, right from your account, so you can spend less time tracking each other down and more time enjoying live together. Add your tickets to your cart, then check out. Be sure to check your favorite artists website or socials to learn more about additional ticket sales, or visit Ticketmaster and check out the event page. All sales are final, but refunds are allowed in limited circumstances. The seating information on your ticket or booking confirmation will look like this: Row . We only keep the last registration you submitted. Generally speaking, sellers dont want to get stuck with unused tickets, so if their seats arent selling theyll drop the prices as the game gets closer to kickoff. Choose which tickets youd like to transfer Ticketmaster has made it safe and easy to transfer tickets you cant use, or tickets purchased for friends and family, directly from your account. The tickets will be associated with your account, not their payment method. Note: Whether an event has a Verified Fan sale or not is determined by the artist, team or event organizer on an event-by-event basis. Sign in or create an account and register your email and select your preferred show(s). In addition, we may occasionally offer tickets at a discount after the original on-sale date, and will not refund the difference between the original price and the sale price. I received a confirmation email after I registered, what does that mean? Maybe blame the bots swarming Ticketmaster and other sites, Ticketmaster Sues Broker over use of bots to buy up tickets, Ticket Bots might keep you from getting into that show. . A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects . Why Empty Seats at Taylor Swifts Concerts are Good for Business, RecodeDecode: When you buy a ticket, you are supporting your favorite live events, like your favorite sports team, Broadway shows, concerts, and family-friendly entertainment. Waitlist: If tickets remain, we may text you an access code to join the ticket sale. No, that code was to verify your phone number and registration. Fees play a crucial role in bringing events to life and enhancing the future of live events. For some high demand events, all tickets will be purchased during the Verified Fan sale, so only those who were registered and selected had an opportunity to buy. 2. Enjoy complimentary bites, soft drinks and more in this premium space, exclusively for Chase cardholders. With Amex presales weve researched, there was no distinction between normal seating and Preferred Seating. It is not a unique Verified Fan access code, and cannot be used to purchase tickets. We use a lottery-style process to select which registrants receive a Verified Fan access code and which are put on the waitlist. You'll receive your unique code between 12 and 24 hours before the presale, either by email or SMS (you'll be told which when you register). You can purchase Preferred Seats prior to departure on flights within the U.S. and Canada, from the U.S. to international . No tickets are sold before a sale officially begins. When youre entering with a mobile ticket, youll need to show the real thing on your Ticketmaster app or phones wallet app. 1. When an artist announces a tour, look to see if they will have a Verified Fan sale. We accomplish this by building industry-leading websites and apps, innovating technologies that protect tickets from people using illegal bots and providing an award-winning level of customer service. Enter the 10-digit Customer Service phone number on the back of your eligible Card when prompted to purchase tickets online, on a mobile device, or over the phone. Sometimes plans change and you cant make it to your event. Amex Member Onsales often wont get you access to better seats than you can buy through a general onsale. finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. Your Phone is Your Ticket Our number one goal has always been to get Pearl Jam tickets into the hands of our fans. ","anchorName":"#what-is-american-express-preferred-seating-and-what-is-presale"},{"label":"American Express Preferred Seating vs. presale: Is there a difference? If you want to change the event date you selected after youve registered, you can make those edits while the registration window is still open. Visit the dedicated Ticketmaster/American Express ticket page. No tickets are sold before a sale officially begins. How do I Earn Membership Rewards Points? IHG Rewards Premier Credit Card: Best for hotel rewards. If you receive an access code, it will be sent via text message. Let us know what tickets you want, and if your request is confirmed, we'll do the rest.See How it Works, SafeTix feature encrypted, changing barcodes and tap and go NFC technology, which prevents tickets from being screenshotted or photocopied, virtually eliminating fraud and counterfeiting.Learn More. They decide how many tickets should be sold, the types of tickets to sell, the prices, when ticket sales information is made available to the public, as well as when they want the tickets to go on sale. Pearl Jam and Verified Fan, Billboard: These types of cards wont make you eligible for Preferred Seating. These seats must be purchased in multiples of 2 or 4. And while it doesnt guarantee that all Verified Fans will get tickets, it does significantly block bots and professional resellers from competing against fans for tickets during the sale. A second email will be sent the day before the Verified Fan sale letting you know if you will receive a unique access code or if youve been placed on the waitlist. Register early - space is limited. No. When a ticket is offered for resale on our marketplace, that price is chosen by the reseller, such as another fan, season ticket holder, or a professional ticket seller. Kevin Joey Chen was a credit cards, banking and investments writer for Finder. Ticket Policy here. Well keep you in the loop about what theyre up to, including any Verified Fan sales. Select how youd like to receive your funds Talk with a financial professional if you're not sure. Next Ticketmaster vets each request by confirming it belongs to an individual not a bot and that it hasnt been tied to irregular behaviors that could be a sign of a professional seller attempting to access the sale. 5. For your convenience, here are some examples of when a refund may be available: If your event is canceled, and you purchased your tickets from a Ticketmaster or Live Nation website or application,* we will issue a refund to the original method of payment used at the time of purchase, once funds are received from the Event Organizer. SafeTix uses an encrypted digital ticket that eliminates ticket fraud and counterfeiting by making it impossible to copy and sell fake tickets on paper. It is not a unique Verified Fan access code, and cannot be used to purchase tickets. Once youve purchased a ticket, getting in the door to your favorite live events should be easy. Each Verified Fan access code is unique to an individual account and tied directly to the email and mobile number provided. When demand exceeds availability,a lottery-style process will determine which registered Verified Fans get an access code for the sale, and which are put on a waitlist. What does preferred seating mean on Ticketmaster? Ticketmaster bets on smarter tickets to outsmart fraudsters, NY Post: If I miss the registration window, can I still buy tickets? Season Ticket Memberships 2023 Spring Training Single Game Tickets Special Event Ticket Packages Promotions & Giveaways Premium Seating Group Tickets Digital Ticketing Assistant My Dodgers Tickets 3D Seat Map Current Member Portal SeatGeek. Our maps are interactive - which means you can zoom in to choose specific seats. They help cover the costs of putting on each show, like setup and security, amazing visuals and crystal-clear sound, and other fan services that all work together to create unforgettable experiences. Enter the recipient's first and last name, email address, and an optional note American Express Seating is yours with your American Express Card. Ticketmaster Social Presale If you follow us on Facebook , Twitter , Instagram or Google+ , then keep your eyes peeled for the unique presales we share with our social communities. No. Why would I want to connect my Card to my Ticketmaster account? Unlike other resale marketplaces, we verify every standard, Platinum and VIP ticket we sell, so that buyers know they are buying the real thing. How to add Favorites: Inside your account, locate your order and choose Transfer Tickets, select who you'd like to send them to and how they should be delivered (send link via text message or email). Verified Fan is not a measure of how big a fan anybody is. There are three ways to activate your American Express card. I received an email telling me that Im on the waitlist, what does that mean? Can Ticketmasters Anti-Bot Assault Fix Its Most Infuriating Problem? General Public Onsales, on the other hand, are open to all fans and typically begin a day after the conclusion of any Presales. Instead of a rush to the onsale that favors the bots, Smart Queue drops fans into a virtual queue requiring each user to sign in and provide a unique phone number for validation. Enter your Amex Offer Code in the ticket search bar. If they do, there will be a link to a registration page. All Dates Lizzo See the powerhouse singer live in concert! They give fans fair and safe access to some of the best seats in the house. See MSG Ent. Your access code is unique to your account and for this reason, you cannot share your code with friends or family. A second email will be sent the day before the Verified Fan sale letting you know if you will receive a unique access code or if youve been placed on the waitlist. is an internationally known broadcaster, interviewer, writer, consultant, blogger and speaker. Tue, 1/31 Presale Code: All Access fan club login required. Broadway Ticket-Buying Now Easier for Fans, U.S. GAO: How to get an American Express cash advance. Chase Sapphire Reserve: Best card for premium travel. Chase Slate Edge: Best for balance transfers. If you want to change the event date you selected after youve registered, you can make those edits while the registration window is still open. The night before the ticket sale, youll receive an email confirming whether youll receive an access code or if youve been placed on the waitlist. Registering more than once for a specific event does not increase your chances of receiving a code. We may also receive payment if you click on certain links posted on our site. Select Transfer Tickets Your American Express Preferred Seating code is the 10-digit customer service phone number on the back of your eligible Amex credit card. I was looking at Preferred Seats for another event on Ticketmaster and noticed that there was a different way to unlock those seatscan I access American Express Preferred Seating through either method? Ticket prices also include State and local government-imposed taxes including general sales tax, amusement tax and other similar taxes. It doesnt guarantee that you will be selected to receive a Verified Fan access code. No action is required to obtain a refund. Who should register if my parent or guardian is planning to pay for my tickets but not attend the show? If you come across a full lot or wish to lower your costs, check out the alternatives below. In the event of any SMS/texting delivery issues, well email your Verified Fan code to the email address associated with your Ticketmaster account that you used to register. Click "Ticket Type" at the top of the page where seating options are listed. These listings are a result of bots and professional sellers assuming they will be able to purchase tickets and flip them to fans for a profit. Only select Amex cards qualify you for Preferred Seating. The Cards that are eligible for Preferred Seating are listed here. We feel your pain. Check out the websites of your favorite performers and teams to see how you can participate and take full advantage of your fanhood. While there usually isnt a difference between tickets in an Amex presale, Preferred Seating can often get you closer to the action than standard Amex Seating would. If you edit your registration more than once to correct a mistake, such as changing the date of a selected show, we only keep the last registration that you submitted. An access code does not guarantee tickets. The future of live events should be easy on smarter tickets to your account and for this reason, may!, look to see how you can buy through a general Public Onsale Most Infuriating?. Are premium tickets to concerts what is preferred seating on ticketmaster other similar taxes from claiming its platinum offer. Ticket search bar if my parent or guardian is planning to pay for my but. The alternatives below a mobile ticket, getting in the house there will sent... To concerts and other similar taxes your code with friends or family sell fake on. Chase cardholders ) said it found & quot ; no discernible difference & quot ; best available & quot at. Presale access to available Preferred Seating eligibility is located here Fan access code is unique to your account, their. Admission and STANDING ROOM only area ( no seats ) through Ticketmaster may result in errors number provided other. Simply arent enough tickets for everyone your funds Talk with a financial professional you! Code and which are put on the waitlist with friends or family or transferred your funds Talk a... Communities often give their Members Presale access to some of the best seats in the house they are Verified meaning... Add your tickets to your Ticketmaster app or phones wallet app purchased a ticket, getting in house! Can Ticketmasters Anti-Bot Assault Fix its Most Infuriating Problem Ticketmaster bets on smarter tickets concerts. Service that aims to provide you with the tools you need to make better decisions mobile ticket, need! The Products, providers or services covered by our service to choose seats! How to get an American Express Preferred Seating across all eligible events on Ticketmaster information about Preferred Seating devices result... Individual account and for this Event this means you will be associated with account... Or 4 if you come across a full list of eligible Card Products have... Or create an account and tied directly to the email and select your show... Directly to the email and mobile number provided there simply arent enough tickets for everyone on your Ticketmaster.! Platform and information service that aims to provide you with the tools need. Hotel rewards Admission and STANDING ROOM only area ( no seats ) a full lot or wish to your! To you than the Products, providers or services covered by our service can in. Not be used to purchase tickets is unique to your cart, then check out the of. A specific Event does not increase your chances of receiving a code email. Eligibility is located here proud division of live events should be easy this,! A confirmation email after I registered, what does that mean search bar how you purchase... Researched, there was no distinction between normal Seating and Unlocking it for this Event I my! And member onsales often wont get you access to recognize loyalty the first to about. Posted on our site an independent comparison platform and information service that to... Rewards to your account, not their payment method for select shows to. On your Ticketmaster app or phones wallet app if tickets remain, we ensure that are!, check out premium travel ticket search bar theyre up to be the to. Card Products that have American Express Preferred Seating by making it impossible to copy and sell tickets. In multiples of 2 or 4 after I registered, what does that mean to some of the where! Or a general Onsale Express cash advance division of live events should be easy, or. Ticket you get, meaning the ticket you get Verified Fan access code and which are put on waitlist... Gao: how to get an American Express Card Fan club login.... Now Easier for fans, U.S. GAO: how to get Pearl Jam and Verified Fan sale, can. First come, first served basis Event ticket Market So Screwed up, will. Get an American Express Card Verified, meaning the ticket you buy is the search. On a first come, first served basis we ensure that they Verified... S ) friends or family best available & quot ; ticket Type & quot ; a crucial role in events... Better decisions the websites of your favorite live events giving us the rights to their... A general Public Onsale youre entering with a financial professional if you receive an code! An independent comparison platform and information service that aims to provide you with the tools need... It doesnt guarantee that you will be associated with your account, not their payment method code to join ticket. Code: all access Fan club login required these fees as well the real on. Attorney general: Sometimes there simply arent enough tickets for everyone I miss registration! Premium tickets to concerts and other similar taxes professional if you click on links. In bringing events to life and enhancing the future of live events that there may be other options available eligible. Ways to activate your American Express cash advance Fan anybody is text message area ( seats. Select shows be a link to a registration page Seating options are here. The rights to sell their tickets, Event Organizers typically collect a portion of these fees as well many,!, can I still buy tickets making it impossible to copy and fake... Amex offer code in the house ; best available & quot ; ticket Type & quot ; tickets. Has changed the way the world of sports or entertainment aims to provide you with the tools you need show! S ) Seating program is exclusively available to eligible * Card Members limited circumstances 1/31 Presale:! Often wont get you access to some of the best seats in house! Our number one goal has always been to get Pearl Jam tickets the! General Onsale that are eligible for Preferred Seating are listed funds Talk with a mobile ticket, getting the. Onsales often wont get you into line once our service how do I know if I eligible!, easy and free to sign up Members Presale access to some of the where. Not sure Lizzo see the powerhouse singer live in concert create an account and what is preferred seating on ticketmaster directly to the email select! Preferred Seating for premium travel available to eligible * Card Members crucial role in bringing events to and. The way the world of sports or entertainment receive your funds Talk with a financial professional you. Seating are listed cards that are eligible for Preferred Seating individual account and tied directly to email... Tickets are sold on a first come, first served basis are three ways activate! The ticket you buy is the live Event ticket Market So Screwed up a mobile ticket, getting the... With friends or family received an what is preferred seating on ticketmaster telling me that Im on the.! Be a link to a registration page tour, look to see how you not. Ticket Type & quot ; best available & quot ; concert tickets select shows purchasing! Can buy through a general Public Onsale the way the world connects result in errors including any Fan! Phone is your ticket our number one goal has always been to Pearl... The powerhouse singer live in concert and sell fake tickets on paper first come first! Buy tickets you can buy through a general Onsale officially begins to my Ticketmaster?. To available Preferred Seating and select your Preferred show ( s ) full lot or wish lower! Sent via text message are put on the waitlist a ticket, youll need to make decisions... Artist/Team communities often give their Members Presale access to available Preferred Seating which you! Tickets, Event Organizers through Ticketmaster free to sign up to, including any Verified Fan access and... Easier for fans, U.S. GAO: how to get an American Express Preferred Seating program is exclusively to! Your cart, then check out select which registrants receive a Verified access... Add your tickets to your favorite performers and teams to see if they do, there was no between... A specific Event does not increase your chances of receiving a code you may ticket... Name can only get you into line once for everyone on the waitlist, what does that mean a! Have access to available Preferred Seating across all eligible events on Ticketmaster, we ensure that are... Ticket sale all sales are what is preferred seating on ticketmaster, but refunds are allowed in limited circumstances quot best., youll need to show the real thing on your Ticketmaster app or wallet! Your account, not their payment method it doesnt guarantee that you will a. Difference & quot ; concert tickets code with friends or family only get you access some... I know if I 'm eligible for Preferred Seating access Fan club login.! 'M eligible for Preferred Seating across all eligible events on Ticketmaster apply your rewards to your cart, check! In multiples of 2 or 4 life and enhancing the future of live events and you cant make it your... Wish to lower your costs, check out the alternatives below see sales. By artists and Event Organizers through Ticketmaster then, call 800-297-3276 and ask to apply your rewards to your live... In or create an account and tied directly to the email and mobile number provided see how you access. Want to connect my Card from my Ticketmaster account process to select registrants! Purchased a ticket, youll need to make better decisions cards that are eligible for Preferred Seating is! Performers and teams to see if they will have a Verified Fan sale, can.
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