For more information, please see our Just letting you know it can happen. https://www.ezpassva.com/pdfs/reference_codes.pdf Now - this is from the VA EZPass. In this review, well cover everything there is to know about Penske truck rental, an industry leader with excellent customer ratings, discounts and more. The plaintiff claims workers are still owed time-and-a-half wages for their overtime hours. Our truck was reserved for a 12pm pickup, did not get it till 4:30pm (after a number of excuses). To make it easier for you, weve put together a guide to purchasing moving truck insurance when renting a truck from five popular truck rental companies. The company offers six different levels of insurance, while U-Haul offers only two variations of its SafeMove insurance. Before you pull away in a truck thats larger and heavier than your car, check your vehicle insurance policy and look over Penskes coverage options. Penske Corporation is a closely-held, diversified, on-highway, transportation services company whose subsidiaries operate in various industry segments, including retail automotive, truck leasing, transportation logistics, and professional motorsports. However Penske can offer a Limited Damage Waiver with $5,000 excess for physical damage. 09:32 PM. Whether youre planning a local move across town or a long-distance move across the country, youll need a vehicle large enough to transport your prized possessions from point A to point B. He even asked if he could get camera footage to see car when it was dropped off, but was told they don't have cameras. To appeal a damage charge, complete the "Damage Charges Appeal Form" and return it along with a detailed, written explanation of why you are contesting your damage charge(s), supporting documentation or pictures, and the dollar amount you are appealing. For more information about reviews on ConsumerAffairs.com please visit our Its no secret that moving can be a huge expense. Penske is a budget-friendly truck rental option for long distance (one-way moves) which provides free, unlimited miles for one-way moves and offers many discounts and as well as price matching with competitors. In customer reviews across multiple platforms like Google Reviews and Yelp, Penske outshines competitors. Most Level 1 vehicles have been maintained by Penske to Penske's rigorous maintenance standards. The 1st truck died within the 1st 60 miles. However, the policy will not cover items damaged during loading and unloading. Appreciate 0 Quote 10-21-2016, 01:05 AM #6: paradoxical3. All Rights Reserved. to the maximum extent permitted by law, penske shall not be liable for any special, incidental, direct, punitive, indirect, consequential or other damages of any kind, under any theory of liability (whether in contract or tort, including but not limited to, negligence or otherwise) arising out of or related to your use of the sites, or a delay . Comparing prices near you is the best way to know for sure which company is cheaper. Company. PAI offers accidental death and accident medical coverage for the renter of the truck and their passenger(s). Second, the cab was extremely loud. For assistance with other Penske services, please use the numbers below. These include: Basic (includes equipment damage); Standard (includes equipment damage, third-party damage and injury claims); Value (includes equipment damage, third-party damage and injury claims, and cargo accident insurance); and Plus (includes equipment damage, third-party damage and injury claims, cargo accident insurance, and personal accident injury). I am interested in contacting the following Penske company: * Select Penske Company Ilmor Penske Automotive Group Penske Corporation Penske Logistics Penske Motor Group Penske Truck Leasing Penske Truck Rental Penske Vehicle Services Premier Truck Group Team Penske Penskes rates for long-distance moves and moves in large trucks are the most affordable weve seen. They have refused. Copyright 2022 Consumers Unified LLC. We value your privacy. A quick search indicated average occupancy rates at 55-70%. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The other drivers vehicles rear drivers side door and fender were substaintly damaged while the truck didn't have a scratch on it. Long distance moves fall into this latter category, and you will pay a flat rate without a mileage fee. How Much Does It Cost to Rent a U-Haul Truck? How Much Does A Home Security System Cost. The Only Moving Checklist Youll Ever Need, Uncovering What is Covered With Moving Truck Insurance, Get Unlimited Mileage With One-Way Truck Rentals, Bad Customer Service Interactions More Likely to be Shared Than Good Ones. We value your privacy. No discount or apology for not giving us what we ordered. What Is the Largest Moving Truck I Can Rent? Damage Charges means, in respect of Equipment, the amount (if any) payable by the Customer for failing to return the Equipment in Good Working Order and Condition calculated in the manner set out in the relevant Order Form. Please update the body of your original post to include this information. Costs are based on actual cost of supplies and labor. Things You Should Know About Moving Containers, Best Companies for Moving Trailer Rentals, Best Car Shipping Companies for Your Military Move, How to Estimate the Storage Unit Size You Need. Get a Quote You can utilize it simply by opening any web brower. We also like that you can tow a car behind the rental truck just keep in mind that loading, unloading and driving the truck require a lot of effort. My concern here is being billed for XYZ services, when the truck only needs YZ. This coverage is excess over the underlying insurance specified within your signed rental agreement up to $1,000,000. If someone gets injured or killed resulting from an accident in your Penske truck, PAI will cover medical treatment. We like Penske Truck Rental because it has the most straightforward pricing. Wiped out our mailboxes and a large rock displaced. American Expresss exclusions include cargo vans and box trucks.. Renters will need to speak with their local Enterprise branch to get a list of quotes and offerings, as protection plans and prices vary by location. Its quotes are nearly 100% accurate: the only cost not included is fuel. You will be charged $2,090 for six days. 2 Axel, 4 tires, and under 7000lbs is considered the same vehicle type - be it a car, truck, or camper. Penske Truck Rental rents trucks for local and long-distance self-moves in 49 states and Washington, D.C. Penske offers five truck sizes to fit moves of all sizes. Similarly, for medium to large truck rentals, Penskes average price was $2,141.03 while the industry average was $2,313. "Most people don't know that 99% of the time, Penske's fuel is less expensive than the retail option," said Ed Touma, director of energy and fuel supply for Penske Truck Leasing. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. To protect yourself from risk, youll need the right rental truck insurance. For an exact quote, visit Penskes website and enter your information. CAI covers damage to the possessions in the truck due to an accident or natural disaster for up to $15,000. Long-distance moves include free mileage for one-way rentals. The accident was not major and there were no injuries. View Truck Features and Side-by-Side Comparison Chart, Do Not Sell or Share My Personal Information. Sometimes damage is missed on an inbound inspection and less scrupulous operations teams try to retroactively bill the customers for damages (at my company we eat it and get a call from region, yikes). 2023 Forbes Media LLC. They assured us over and over again that the van would be there but when we showed up, we got a 12 ft. truck. Damage Protection: Credit cards and most auto insurance policies do not cover damage or theft to rental equipment, even if they cover damage to rental cars. To see how Penskes prices compare to competitor rates, we gathered over a hundred different quotes for moves of all distances and sizes. Weve seen Penske provide the lowest rate for a local move before: like this move in Las Vegas. Cookie Notice These vehicles are typically a newer model year with lower mileage. Contact your credit card provider or rental agency to find out more about their coverage options. Then at 4:30 pm on 12-6-22 I received an email saying I now had a 15' van. Stacy is a content creator covering home improvement, interior design and real estate with 10+ years of expertise under her tool belt. The 5 Best Moving Truck Rental Companies in 2020, Renting a Moving Truck Vs. A link has directed you to this review. What I'd like to do is have a court decide these matters and bills be finalized before paying. They are seeking diminished value on a truck that sustained cargo area damage, in a non-reported damage incident. For consumers willing to put in that effort to save money, a Penske truck rental is worth it. Scheduled to pick up on 12-7-22. If youre moving locally (round-trip), though, youll have to pay Penskes $1.29/mile rate for every mile you drive. LDW covers you from financial responsibility if you experience any loss or damage to the truck or towing equipment except if the vehicle or equipment is used in any manner that violates the rental agreement terms. He's an honest guy and says on the off chance somehow was his fault, he wants proof first. Renting a truck from Penske is worth it if youre moving yourself and not hiring a professional transporter. Well start sending you the news you need delivered straight to you. Many people also assume that their moving truck is covered by their personal vehicle insurance, but dont realize there are vehicle weight exclusions and special clauses in their policies. They also provide packing and towing supplies if needed. Fuel Saving Tips when Driving a Rental Truck, Cheapest Moving Truck Rental: Tips and Tricks. U-Haul offers two plans: Safemove and Safemove Plus. How is a 15' van EQUIVALENT to a 26' box truck. Penske is also a member of the Environmental Protection Agencys SmartWay Transport Partnership. Long-distance moves are one-way, so customers leave the truck at their destination city. In addition to having a reliable, well-maintained fleet, our customers enjoy the credit flexibility that our long-term lease provides. PAI costs $4. Here are the five different types of liability coverage offered by Penske: If youre planning to rent a truck from Home Depot, be aware that the company does not offer liability coverage options for purchase. We earn a commission from partner links on Forbes Home. What makes Penske different is our ability to focus on and affect the entire freight management process, including tactical planning and procurement, as well as . First, this makes them more environmentally friendly, and second, it makes them less likely than competitor trucks to break down and give you problems during your journey. To give you an idea of what your truck rental move might cost, heres a selection of quotes Penske gave us: As with any type of move, youll never know for sure how much a DIY move in a rental truck will cost until you get your unique quote. 2, Report #1511977. Penske is committed to doing its part to protect our environment. At 11:00am the day before I was to pick up the truck, they called me and left a message that they did not have a truck for me. The average cost of renting a truck from Penske is $1,150. Thank you, you have successfully subscribed to our newsletter! For assistance with other Penske services, please use the numbers below. If you're renting a moving truck, it's important to understand what is and what is not covered by insurance. TWI covers any vehicle youre towing behind your Penske truck in the event of a collision. $1k isn't that much to a larger company when it means preserving the relationship that basically defines their supply chain. If an accident occurs during your rental period and someone tries to sue you for damage to their person or property, this coverage protects you and any authorized drivers for up to $1,000,000. Every day earlier I have to pay this has the same impact. Are additional days for one-way rentals refundable? It's my fault legally, but from an ethical standpoint this is total bs.