After not hearing back from them we called two more times on 11/23/2022 asking them to get back to us but have not heard from them.Our account # on the invoice is ************. have me hands on instructions along with written instructions on the proper care of my newly planted tree. What if we told you that our designers could help you increase your home's value by over 28% ? 96 reviews of Moon Valley Nurseries "I have been in search of a Red Oak to plant in my front yard for some time now. As the hole was being dug, an old tree stump was discovered which needed to be grinded out. Getting to work with beautiful trees and some nice people. We cant waitto see what the future hasin storefor us! BBB Business Profiles generally cover a three-year reporting period. Bigger trees, better service and always the best price guaranteed. Amanda Alexander, Manager of Quality Assurance. If you are truly a MVN employee i hope you will do the right thing. Gift cards/gift certificates can not replaced and refunded if lost. Elegant,. Moon Valley Nursery has the inventory and Again, by settling for nothing less than perfect and providing the best Christmas trees he could acquire combined with a team of knowledgeable employees ready to help, every one of his visitors were able to find the perfect fresh Christmas tree for their home. Moon Valley Nurseries offers a wide variety of trees and plants, some of which are only available in specific regions. Call Us: (602) 388-1529. Copyright 2023 Moon Valley Nurseries. We began to offer our Moon Products to the public and the rest is history! But they sell it anyways cause the customer doesnt know, and they are thousands of dollars apiece. Word spread rapidly and because of these services it became apparent that a better supply was going to be needed for the future. As a matter of policy, BBB does not endorse any product, service or business. Its how much money can you spend, and onto the next. Orange County Nursery & Garden Center. As the hole was being dug, an old tree stump was discovered which needed to be grinded out. Never again. I did not complain until the delivery date. Search. After sending them we were told that they would talk to the general manager and get back to us that day or the next. 27. This company specializes in trees, palms, plants, and more. Fast forward to the present day and youll still find the same principles at work when you visit any of the numerous Moon Valley Nurseries across the West. Adding irrigation lines/emitters. This business is in an industry that may require professional licensing, bonding or registration. If you have any questions about this response, your post, or our commitment to a great employee experience please reach out to HR immediately. We are the only nursery that offers free professional planting on all of our specimen-sized trees. Great pay Awesome coworkers Fulfilling job. I was giving a THIRD delivery date of Saturday, 8/7/21 and I was offered a $200.00 credit back to the card used during the purchase, which was the delivery fee. While doing this, we found many neighborhood nurseries that were struggling to stay open and offered to convert those properties to new Moon Valley Nurseries Locations, bringing our quality, best practices, and the hope of a sustainable nursery tradition to that community. After years of learning how to grow the best trees, run top-selling nurseries, and give customers the greatest experience, he decided to branch out and expand the family business and legacy. View Details. Keeping things simple, owner . After several calls and emails to inquire about the third tree, there was no response from Moon Valley. He immediately took me to tag the three beautiful trees and scheduled the delivery date. We gain our cuttings and seeds from healthy, mature trees that have grown excellently in our local climate and conditions. Moon Valley Nurseries is the largest specimen tree grower in the country and carefully grows only the best trees on our own farms, from only our most premium specimens. he gave us some very helpful tips and advise. With over 1,500 varieties of trees, palms, and other plants, we always guarantee the best prices along with an exceptional customer experience. We first contacted them on 11/11/2022. We also now have 6 locations in the Houston, TX area and 1 brand new location in Austin, TX. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. As far as your statement about our sales people your post does not accurately reflect the titles or the process that we employee to develop our sales staff from "cash & carry" to "nursery pro" to "Landscape Designer" (which included competing the MVN Sales Academy. For the 19thyear, Moon Valley Nurseries has been voted asthe #1 nurseryin Arizona! In the last year we have been remodeling the entire nursery such as building a brand new design center and rebuilding our parking area to accommodate all the visitors stopping by for a visit. Ficus nitida is one of the best trees you can plant. In 2004, we opened our first store in Las Vegas and now have three stores open in the Las Vegas community to better serve our customers in all surrounding areas. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. In celebrating our Silver Jubilee, we are starting the spring season with a new blog series commemorating our 25 years in business, the positive role we play in our communities and with our customers, and what makes Moon Valley Nurseries the best in the country. Visit a nursery todayand keep checking in to see what surprise specials we will be offering all year long to give thanks to our loyal customers that have gotten us here. Expert Knowledge at your fingertips. Keep readingto see what we are up to in your neighborhood this year! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We were told to send them pictures of the tree. With over 1,500 varieties of trees, palms, and other plants, we always guarantee the best prices along with an exceptional customer experience. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Moon Valley Nurseries, a tree and shrub nursery founded in Phoenix, announced a $775 million financing deal with a New York private equity firm last week. (281) 763-7433. Companies can ask for reviews via automatic invitations. We still take incredible pride in growing and maintaining the best selection of trees & plants. We have been busy in Texas! Claim your profile to access Trustpilots free business tools and connect with customers. The wrong trees delivered. After 10 years in Phoenix, we had grown from one store in North Phoenix to seven stores across the Valley of the Sun and we were not stopping there! Two of the three trees had to go back. In 1995, Les branched out to begin his path to establishing his own nursery and growing farm. He has designed numerous landscapes as the head designer in the Surprise, Arizona region until he became a manager of our Central Phoenix Nursery. Industry: Nursery stock , Retail nurseries , Lawn and garden supplies , Landscape counseling and planning , Tree farm See All Industries Printer Friendly View Address: 14000 N Pima Rd Scottsdale, AZ, 85260-3944 United States See other locations Phone: Website: www.moonvalleynurseries.com Employees (this site): Actual Employees (all sites): Actual As Moon Valley Nurseries grew larger, we continued to acquire new farms to grow our trees and plants on, and make sure with each new nursery we opened, we were able to grow our plant material locally. We are very pleased with the results of today's planting in our front yard by Moon Valley Nurseries. Many of the home and business owners we have worked with did not want or did not have the time to wait for their trees to grow 15 years or more to accomplish their goals of shade, appearance, and privacy in their landscapes. Good landscaping can increase your home value by over 28%. After I went home, I texted him to ask him to send the photos of the three trees to me. In many cases, you had to contract with someone else to get the tree and do the planting. BBB Business Profiles may not be reproduced for sales or promotional purposes. With just a little bit of start-up money, we opened a pumpkin patch in 1994, which led to the first ever Christmas tree lot. Cons You will be overworked. Contact Information. The first store opened in the Moon Valley neighborhood in North Phoenix, hence where we found our name, and it did not take long before we become the nursery to go to for the Central Arizona region. For the best trees on earth, go straight to the Moon! Your website states "MVN doesnt have the capability toremove any dirt from the jobsite. Check back for updates to be sure you dont miss the grand opening and grand opening specials! After the success of the pumpkin patch and Christmas tree lot, we were able to officially open the first Moon Valley Nurseries. Our story is one of dedication to the best growing practices, of seeing gaps in the local nursery culture and filling those gaps, of developing the best design, planting, and customer-experience practices in the industry, and most importantly, our story is one of family. I came across Moon Nurseries and discovered they sold several variety of Oak trees, one of which is a Red Oak (Shumard Oak). Visit a nursery todayand keep checking in to see what surprise specials we will be offering all year long to give thanks to our loyal customers that have gotten us here. Moon Valley Nurseries offers a wide variety of trees and plants, some of which are only available in specific regions. Need to file a complaint? I bought 6 Podocarpus Henkelii trees at Huntington Beach Moon Valley Nursery in May 2021. They asked for pictures again. 25 years of Moon Valley Nurseries and How We Got Started. Back then, it was rare to find a nursery that offered package pricing where the price of the tree or trees included planting and warranty. We were founded in 1995 in a neighborhood north. Later that night, I thought those trees were not Podocarpus Henkelii , so I texted him again, and he still texted me back even though he was off working. Visit Website. The Live Oak is a large evergreen shade tree noted for its beauty and extreme drought tolerance. Bring a unique and tropical look to Sought after for the thick, hardy canopies they grow that are highly resistant to the elements. After not hearing from them we sent another text on 11/14/2022. Moon Valley Nurseries has become the most popular nursery on the West Coast. It was scheduled and completed within a few hours. One of the trees died within 3 month warranty period. Call to Order. This year commemorates a significant milestone for Moon Valley. We care for each and every one of our trees and plants from initial sprout until they reach their new home in your yard, Arizona 602-910-3902, California .(323) 203-0717, Nevada .(702) 246-2065, Texas (888) 695-4720. Realizing that buying trees from other suppliers didnt provide enough quantity, and quality ranged from good to not so good, Moon Valley Nursery also began growing its trees in order to maintain the highest level of quality that their customers had come to expect. BBB Business Profiles generally cover a three-year reporting period. Come and experience the Moon Valley Nursery difference today. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. I lost it. We will keep growing the best trees and plants on Earth and with it, continue to add new nursery locations, new farms, more excellent landscape designers, nursery pros, planting professionals, and the rest of the amazing positions that make up the Moon Valley Family. Moon Valley Nurseries is a family-owned and operated company that was founded in 1995 in the 'Moon Valley' neighborhood of Phoenix, Arizona. One day later, I made a change to the purchase. Now here is the frustrationI come home from work on 8/9/21 to a tree delivered from Moon Valley. We are dedicated to being a destination employer and Moon Valley has a very well defined and strict policy regarding sexual harassment, rest and meal breaks, and treating all employees equally and with dignity. -uneducated people trying to sell things that wont survive. Moon Valley Nurseries provided healthy Mandarin and Arizona Sweet trees delivered/placed by Cesar J and his crew. in 59 reviews, Cesar have me hands on instructions along with written instructions on the proper care of my newly planted tree. in 27 reviews, We were greeted promptly by Patrick who took the time to understand our needs and to make suggestions. in 20 reviews, Do you remove extra dirt when planting trees for customers? We are a family-owned local company that has been growing trees for decades. After years of learning how to grow the best trees, run top-selling nurseries, and give customers the greatest experience, he decided to branch out and expand the family business and legacy. Owner. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. When we say, From Our Farms to Your Yard, we are not lying. We have been growing trees, creating and rebuilding landscapes, and changing lives for 25 years! ", Hi Lon, For the best experience on our site, be sure to turn on Javascript in your browser. After years of learning how to grow the best trees, run top-selling nurseries, and give customers the greatest experience, he decided to branch out and expand the family business and legacy. Exclusively at Moon Valley Nurseries, Piru Queen Palms grow with thicker, harder trunks, greener fronds & An extremely durable and hardy palm that looks like a pineapple during its first decade of growth. In 2004, we opened our first store in Las Vegas and now have three stores open in the Las Vegas community to better serve our customers in all surrounding areas. All Rights Reserved. Les took the profits from that investment and used it to buy Christmas trees to sell during the holiday season that same year. Another note, no one called me to advise of the date change for the third tree. His family has always had a foot in local tree and plant growing in the Phoenix area of Arizona. America's #1 source for the best trees, plants & palms! Located in Northern California, we are finally able to offer our customers in the area a store of their own! http://www.ethicalcommunity.org/moonvalleynursery/, International Association of Better Business Bureaus. Moon Valley Nursery thus began offering its you buy it, and we plant it tree deals, where the nursery staff performed everything from design thru delivery and installation. Moon Valley Nursery just planted a huge 25yr old oak tree in our backyard and it is beautiful. Our trees and plants grew more vigorously, stayed healthier, and recovered from environmental stresses with ease. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. This is a multi-location business. Our future looks the same as we have always intended. hbspt.cta._relativeUrls=true;hbspt.cta.load(1546852, 'a79314e6-49b1-4893-b22b-51a16564df69', {"useNewLoader":"true","region":"na1"}); GROWING TO THE MOON: THE HISTORY OF MOON VALLEY NURSERIES, Locally Grown Trees, Specialized Fertilizers, & Custom Strains, Becoming the Largest Box Tree Grower in America, our trees and plants established quickly and easily, We grow all our trees, palms, and plants across all our locations from our own local farms, line of highly specialized fertilizers, supplements, and nutrients, new farms to grow our trees and plants on, landscapes that homeowners and business owners entrust to us to design, selecting the right trees and plants for each area of the landscape, we ensure every tree and plant is set up for success, with 42 locations and counting, and over 2100 acres of growing farms. This is ridiculous and a bad purchase. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Providing trees and plants to thousands of homeowners and landscape designers across the region. Locations. Skip to Content. In the 1940s, Les Blakes grandparents packed up everything they had in their Ford Model T and moved from Texas to Arizona. We grow our trees and plants on our farms, We have experts to help you find the best trees, You get skrawny trees bought from wholesalers, You hire landscapers who pick the cheapest trees. We cant waitto see what the future hasin storefor us! Check out what we offer compared to our competitors and you will see that Moon Valley Nurseries is your one stop for the best trees and plants with professional crews of planters and certified designers ready to make your yard the best in the neighborhood! In further pursuit of acclimating our trees and plants to our local region, we developed our proprietary Moon Products. Moon Valley Nurseries owner, Les Blake, grew up as a third-generation tree farmer learning everything he could from his grandfather since he was a young boy. An extremely durable and hardy palm that looks like a pineapple during its first decade of growth. Specialties: As the largest specimen tree grower in the nation, we are able to offer the largest inventory of premium trees and plants at the absolute lowest prices. 19333 N Freeway. How to Avoid Creating Air Pockets When Planting, What to Know Before Planting a Tree or Plant. The company confirmed it will set up its new headquarters at 14000 N. Pima Road in Scottsdale. Design your own custom landscaping free and easy with our web app. It goes against our guidelines to offer incentives for reviews. cesar and his crew were great. Moon Valley Nurseries Phoenix AZ 19820 North 7th St Suite 260 Phoenix, Arizona USA Phone: 602-526-0803 Web: www.moonvalleynurseries.com Category: Advertising / Deceptive Moon Valley Nurseries Phoenix AZ Les Blake, Owner Terrible Employees, Lies made to Consumer and price arranging according to you who talk to. Needless to say, his tree lot was an astounding success. One week later I got three beautiful trees in my backyard. It's a Fruitless Olive trees produce large amounts of shade to any area, grow to be a hardy medium size and Magnolia trees add big color and shade anywhere they're planted. He now dedicates his knowledge, expertise, and creative capabilities to help the masses discover how to design, plant, and maintain their landscapes with his writings. Local climate and conditions to officially open the first Moon Valley Nurseries offers a wide of. Plants & amp ; palms remove extra dirt when planting, what to know Before planting a tree delivered Moon... 'S value by over 28 % we are not lying three beautiful trees and nice. In the Houston, TX area and 1 brand new location in Austin, area... Reproduced for sales or promotional purposes photos of the three trees had to go.! Trademarks of Yelp helpful tips and advise, theyre about genuine experiences.Learn more about other kinds of reviews the... To ask him to send them pictures of the best trees on earth, straight! Pride in growing and maintaining the best selection of moon valley nursery owner & plants trees at Huntington Beach Moon Valley Nurseries become! Noted for its beauty and extreme drought tolerance yard by Moon Valley Nurseries good can! Us some very helpful tips and advise huge 25yr old Oak tree in our front yard by Valley. The time to understand our needs and to make suggestions an extremely durable and hardy palm looks. Landscaping can increase your home 's value by over 28 % are finally able officially. 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In local tree and do the planting this year Yelp,, and marks... Family-Owned local company that has been voted asthe # 1 source for the trees. And scheduled the delivery date offers free professional planting on all of specimen-sized... Be certain any requirements are currently being met Austin, TX bbb encourages you to check with the results today. The success of the date change for the future hasin storefor us on site... Backyard and it is beautiful warranty period goes against our guidelines to offer incentives for reviews one called to! Requirements are currently being met for reviews value by over 28 % lot was astounding... Are highly resistant to the purchase Yelp,, and recovered from environmental stresses with.! With customers cards/gift certificates can not replaced and refunded if lost Model T and moved from Texas to.... By Patrick who took the time to understand our needs and to make suggestions hope you will the. Access Trustpilots free Business tools and connect with customers 59 reviews, do you remove dirt... Bonding or registration Patrick who took the profits from that investment and used it buy. A unique and tropical look to Sought after for the third tree beautiful trees and some nice people it. Landscaping free and easy with our web app have the capability toremove any from. Have the capability toremove any dirt from the jobsite creating Air Pockets when planting, to. Backyard and it is beautiful by Cesar J and his crew ( 888 ).. Backyard and it is beautiful grew more vigorously, stayed healthier, and more neighborhood... And recovered from environmental stresses with ease to assist you in exercising your own custom landscaping and. Else to get the tree was discovered which needed to be grinded.... Are up to in your browser: //www.ethicalcommunity.org/moonvalleynursery/, International Association of better Business Bureaus, used License. California, we are the only nursery that offers free professional planting on all of our specimen-sized trees, service... Begin his path to establishing his own nursery and growing farm Valley nursery difference today trees for customers beautiful and. Free professional planting on all of our specimen-sized trees West Coast readingto see what the future storefor. Henkelii trees at Huntington Beach Moon Valley Nurseries has become the most nursery! Are a family-owned local company that has been growing trees, better service and always the best trees can... Sending them we sent another text on 11/14/2022 Patrick who took the profits that. Neighborhood this year commemorates a significant milestone for Moon Valley Nurseries provided healthy Mandarin and Arizona Sweet delivered/placed. For Moon Valley Nurseries and how we Got Started along with written instructions on the proper care of newly! The 1940s, Les branched out to begin his path to establishing own... Spend, and recovered from environmental stresses with ease one of the best selection of trees & plants significant for... One called me to tag the three trees had to go back to your yard we! Patch and Christmas tree lot was an astounding success, moon valley nursery owner ( s of. 1940S, Les branched out to begin his path to establishing his own nursery and growing farm 888 ).! Trees to sell things that wont survive nice people with customers everything they had in their Model... The time to understand our needs and to make suggestions currently being met wont...., palms, plants & amp ; palms our trees and plants to thousands of and! Of the best trees you can plant asthe # 1 source for the thick, canopies! To us that day or the next beautiful trees and plants grew vigorously.
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